About Us Contact Us
Aspire Servicing Center

Aspire Servicing Center
Account Access


Log In

Create an Account

Make a Payment

Go Paperless

Submit Documents

Tax Information

Start a Loan Application

Contact Us

By Mail

General Correspondence and Forms
Aspire Servicing Center
P.O. Box 659705
West Des Moines, IA 50265-0970

Payments for Aspire Servicing Center Accounts
Aspire Servicing Center
P.O. Box 659701
West Des Moines, IA 50265-0970

Download the Aspire Servicing Center app to make payments from your mobile device.
Apple   Android

Payments for Accounts Transferred from Higher Education Servicing Corporation or
Rehabilitated Loans Purchased by First Convenience Bank

Aspire Servicing Center
P.O. Box 65900
West Des Moines, IA 50265-0970

By Phone

Customer Service Private Loan
Application Assistance
Technical Support
(800) 243-7552
(515) 243-5626
(800) 542-6005 (888) 584-0016
8 a.m.–6 p.m. Mon.–Fri. 8 a.m.–4:30 p.m. Mon.–Fri. 8 a.m.–4:30 p.m. Mon.–Fri.

Aspire Servicing Center is committed to providing services for individuals with disabilities. If you need assistance or need documents in an alternative format, let us know. To reach us by TTY/TDD, please leave a message at (855) 475-4889 and we will return your call.

All times are Central time.

By Fax

Send faxes to (515) 471-3983. Note: Please watch for a "success" message. If a send fails, resend your fax to ensure receipt.

By Email

To protect your privacy, Aspire Servicing Center does not provide account-specific information via unsecure email.

General Questions Technical Support
Email general questions that do not contain personal or account information. Request password or login assistance.
Send a general email. Request assistance.

Credit Dispute Resolution

If you have concerns with how your student loan account is reflected on your credit report, you may file a credit dispute directly with us for student loans we service.

Student Loan Advocate

We also offer a student loan advocate to help resolve issues related to your account that are not resolved by our customer service representatives or a credit dispute.

Privacy Terms of Use Identity Theft and Online Fraud
6805 Vista Drive, West Des Moines, IA 50266-9307
Copyright ©2012-2022 Aspire Resources Inc.®
NMLS ID: 1006118 – MD License No. 6263 – NMLS Consumer Access: http://nmlsconsumeraccess.org
Use of this site signifies your agreement to the Terms of Use and Online Privacy Statement
To access this website and web-based applications, use web browser versions that meet minimum security requirements. View compatible browsers.