Aspire Servicing Center

Notice: Our call center office hours are changing. Effective Monday, Dec. 14, 2020, our call center will be open from 8 a.m. to 6 p.m. (Central time) Monday through Friday.

Forms

Income-Based Repayment
Instructions (PDF) and Request (PDF)

Economic Hardship Deferment (PDF)

General Forbearance (PDF)

In-School Deferment (PDF)

Auto-Debit (PDF)

Unemployment Deferment (PDF)

Be Aware of Scams

Some companies claim they can help you with your student loans and repayment plans but charge a fee for doing so. Aspire Servicing Center representatives can assist you for free. Call us today!

COVID-19 Assistance

We remain committed to helping you during the COVID-19 national health emergency. Learn more about COVID-19 assistance options and updates.

Natural Disaster Assistance

If you have been impacted by a natural disaster, you may be able to postpone your payments. Contact us to request assistance.

Postpone Payments Submit Documents Go Paperless Military Benefits

Repay Your Loans

Find out how to:

Change your repayment plan.
Make a payment.
Temporarily delay a payment.

Special Programs

See special programs for:

Pay Now

Make a payment:

Call (800) 243-7552 to speak with a customer service representative who can assist you with any questions you may have.

Privacy Terms of Use Identity Theft and Online Fraud

6775 Vista Drive, West Des Moines, IA 50266-9305
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Office Closure

Be Aware of Scams

Repay Your Loans

Special Programs

Pay Now