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Notice: Our call center office hours are changing. Effective Monday, Dec. 14, 2020, our call center will be open from 8 a.m. to 6 p.m. (Central time) Monday through Friday.


Use the links below to complete the most common forms needed by borrowers with private loans. You can also visit our full forms page for additional options.

In-School Deferment Request

The Private Loan In-School Deferment Request form (PDF) allows you to postpone repayment if needed while you* are attending a Title IV eligible school on at least a half-time basis, as defined by the school. An authorized school official will need to certify your enrollment status.

* If you previously borrowed a Parent Partnership Loan and the student for whom you borrowed is attending school at least half time, as defined by the school, you may use this type of deferment as well.

Other Repayment Assistance

Assistance is available if you experience economic hardship or are serving in the military. Contact us for details.

Change of Address Request

To update your billing and correspondence address, complete the Address Change Request form (PDF).

Third-Party Authorization

Complete the Third-Party Authorization form (PDF) to allow Aspire Servicing Center representatives to discuss specific loan information with a person you choose.

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